- Customer Relationship Management: Build and maintain strong relationships with clients to ensure satisfaction and long-term retention.
- Account Growth: Identify upselling and cross-selling opportunities to expand account value and meet revenue goals.
- Onboarding & Support: Guide clients through onboarding, provide training, and ensure successful adoption of products or services.
- Payment Follow-Up: Ensure timely follow-up on pending payments, coordinating with clients to resolve any payment-related issues.
- Issue Resolution: Act as a point of contact to address client concerns and resolve issues promptly to maintain trust.
- Performance Tracking: Monitor client account performance, provide regular updates, and suggest strategies for optimization and success.
Let’s Build Digital Excellence Together
