Singapore’s Leading
Microsoft Dynamics 365 Partner
Dynamics 365 delivers AI-driven ERP and CRM tools to streamline sales, service, finance, and supply chain empowering Singapore businesses with future-ready solutions for smarter growth.
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Trusted by more than 500+ customers globally
Industry Solutions
We help Singapore businesses gain a competitive edge with tailored Dynamics 365 solutions. Connect with our experts to Customize the right fit for your industry.
BE C&I Solutions
Singapore
Problem
- Lack of proper management of critical sales activities.
- Poor tracking of sales processes led to delayed responses.
- Missed sales opportunities due to a lack of timely follow-ups.
- Higher risk of customer dissatisfaction from unresponsive sales handling.
Solution
- Centralized sales activity management with Dynamics 365 CRM.
- Enabled real-time sales tracking for faster response.
- Automated follow-ups to capture every sales opportunity.
- Improved responsiveness to enhance customer satisfaction.
Institute for Human Resource Professionals
Singapore
Problem
- Difficulty managing the student portal effectively.
- Inefficient processes lead to onboarding obstacles for students.
- Missing key features required to streamline admissions.
- Lack of automation slowed down application handling and processing.
Solution
- Revamped the portal with an intuitive interface for ease of use.
- Streamlined onboarding with efficient, automated workflows.
- Added essential features to simplify and accelerate admissions.
- Implemented automation to speed up application processing.
Cyviz
Global
Problem
- Lack of internal expertise in managing Dynamics 365 Marketing & Dynamics 365 Sales.
- Challenges in aligning system configuration with business requirements.
- Difficulty in managing business processes and configuring administrative modules within the system.
Solution
- Provision of dedicated support for Dynamics 365 Marketing and Dynamics 365 Sales.
- Configured the system to align precisely with business needs, enhancing functionality and operational efficiency.
- Assistance in marketing functions and general system maintenance.
Heineken
Vietnam
Problem
- Overcame language barriers in the distribution network.
- Providing ERP access to 1,000+ sub-distributors was complex & costly.
- Managed orders, inventory, and payments across multiple Business Central tenants.
Solution
- We built a bilingual (English-Vietnamese) customer portal with Business Central integration, giving sub-distributors a platform to manage orders, inventory, and payments.
- A Dataverse database was implemented to manage multiple tenants and ensure accurate routing.
Shortline Moving Solutions
Canada
Problem
- Managing high-quantity serialized inventory was cumbersome, leading to delays in operations.
- Lack of a streamlined system for tracking returns, warranties, and replacements caused confusion and inefficiencies.
- The absence of real-time reporting and insights hindered quick, data-driven decision-making.
Solution
- Improved workflows enabled quick receipt and shipment of thousands of serialized items.
- Structured RMA process improved tracking of returns, warranties, and replacements.
- Integrated document storage and retrieval streamlined data management and compliance.
- Automated commission calculations enhanced transparency and efficiency.
Clariness
Germany
Problem
- Clariness, a Germany-based Pharma company, faced challenges in managing their sales and marketing processes effectively.
- The existing system did not provide the necessary tools and functionalities to manage email campaigns and optimize sales opportunities.
Solution
- Implemented Dynamics 365 Sales CRM and Marketing CRM to address the sales and marketing needs of Clariness.
- Implemented forms, views, and dashboards in Dynamics 365 Sales CRM to streamline sales activities and provide a clear view of customer data.
- Configured lead and opportunity management features to efficiently manage and track sales opportunities throughout the sales pipeline.
Tektronix
EMEA
Problem
- Manual and fragmented marketing processes
- Inefficient email marketing execution
- Lack of structured audience segmentation
- Absence of automated workflows for lead nurturing
- Limited insights from campaign performance
Solution
- Automated email campaigns increase efficiency
- Designed personalized templates, emails, forms, and landing pages
- Defined customer segments for targeted communication to ensure personalized and relevant communication, improving campaign effectiveness.
- Set up automated engagement paths for improved conversions
BE C&I Solutions Singapore
Problem
- Lack of proper management of critical sales activities.
- Poor tracking of sales processes led to delayed responses.
- Missed sales opportunities due to a lack of timely follow-ups.
- Higher risk of customer dissatisfaction from unresponsive sales handling.
Solution
- Centralized sales activity management with Dynamics 365 CRM.
- Enabled real-time sales tracking for faster response.
- Automated follow-ups to capture every sales opportunity.
- Improved responsiveness to enhance customer satisfaction.
Institute for Human Resource Professionals Singapore
Problem
- Difficulty managing the student portal effectively.
- Inefficient processes lead to onboarding obstacles for students.
- Missing key features required to streamline admissions.
- Lack of automation slowed down application handling and processing.
Solution
- Revamped the portal with an intuitive interface for ease of use.
- Streamlined onboarding with efficient, automated workflows.
- Added essential features to simplify and accelerate admissions.
- Implemented automation to speed up application processing.
Cyviz Global
Problem
- Lack of internal expertise in managing Dynamics 365 Marketing & Dynamics 365 Sales.
- Challenges in aligning system configuration with business requirements.
- Difficulty in managing business processes and configuring administrative modules within the system.
Solution
- Provision of dedicated support for Dynamics 365 Marketing and Dynamics 365 Sales.
- Configured the system to align precisely with business needs, enhancing functionality and operational efficiency.
- Assistance in marketing functions and general system maintenance.
Heineken Vietnam
Problem
- Overcame language barriers in the distribution network.
- Providing ERP access to 1,000+ sub-distributors was complex & costly.
- Managed orders, inventory, and payments across multiple Business Central tenants.
Solution
- We built a bilingual (English-Vietnamese) customer portal with Business Central integration, giving sub-distributors a platform to manage orders, inventory, and payments.
- A Dataverse database was implemented to manage multiple tenants and ensure accurate routing.
Shortline Moving Solutions Canada
Problem
- Managing high-quantity serialized inventory was cumbersome, leading to delays in operations.
- Lack of a streamlined system for tracking returns, warranties, and replacements caused confusion and inefficiencies.
- The absence of real-time reporting and insights hindered quick, data-driven decision-making.
Solution
- Improved workflows enabled quick receipt and shipment of thousands of serialized items.
- Structured RMA process improved tracking of returns, warranties, and replacements.
- Integrated document storage and retrieval streamlined data management and compliance.
- Automated commission calculations enhanced transparency and efficiency.
Clariness Germany
Problem
- Clariness, a Germany-based Pharma company, faced challenges in managing their sales and marketing processes effectively.
- The existing system did not provide the necessary tools and functionalities to manage email campaigns and optimize sales opportunities.
Solution
- Implemented Dynamics 365 Sales CRM and Marketing CRM to address the sales and marketing needs of Clariness.
- Implemented forms, views, and dashboards in Dynamics 365 Sales CRM to streamline sales activities and provide a clear view of customer data.
- Configured lead and opportunity management features to efficiently manage and track sales opportunities throughout the sales pipeline.
Tektronix EMEA
Problem
- Manual and fragmented marketing processes
- Inefficient email marketing execution
- Lack of structured audience segmentation
- Absence of automated workflows for lead nurturing
- Limited insights from campaign performance
Solution
- Automated email campaigns increase efficiency
- Designed personalized templates, emails, forms, and landing pages
- Defined customer segments for targeted communication to ensure personalized and relevant communication, improving campaign effectiveness.
- Set up automated engagement paths for improved conversions
Dynamics 365 Solutions
We help SMEs and enterprises in Singapore to scale efficiently with tailored Dynamics 365 solutions. Connect with our experts to customize the right fit for your business.
Dynamics 365
Business Central
Streamline complex business processes effortlessly through a unified ERP solution designed for efficiency and scalability. This platform links sales, finance, customer service, and operations to enhance decision-making and improve business outcomes
Dynamics 365
Sales CRM
Speed up sales cycles by optimizing customer engagement and tracking tools. Real-time insights enable sales teams to prioritize leads and create meaningful, tailored interactions
Dynamics 365
Finance
Optimize financial processes, increase transparency, and drive profitability through intelligent automation tools. Benefit from real-time reports, maintain regulatory alignment and empower strategic planning with data-driven financial insights
Dynamics 365
Customer Insight
Combine customer data and analyze it to reveal trends to enable personalized interactions and enhance satisfaction. AI-powered insights empower marketing and sales teams to tailor experiences and boost engagement
Microsoft
Project Online
Use cloud-powered tools and live dashboards to monitor and control project portfolios. Teams collaborate efficiently, resource allocation is simplified, keeping projects in sync with business goals
Microsoft
Azure
By leveraging AI tools, create and manage applications on a cloud-based platform designed to handle both data storage and computing tasks. Designed for scalability, the platform enhances security features and ensures seamless integration with diverse services
25+
Years of experience to drive your business forward today
500+
Global clients trust our solutions to grow their business
2000+
Projects successfully delivered worldwide
Microsoft Dynamics 365 Benefits & Features
All-in-oner ERP & CRM Suite
By streamlining business processes, increasing team collaboration, and unifying data, this all-inclusive ERP & CRM platform connects departments, leading to better customer relationships and smarter decision-making.
Advance AI & Analytics
Leverages machine learning, performs real-time data analysis, and generates predictive insights to automate tasks, support decisions, uncover trends, and drive smarter business outcomes.
Microsoft 365 Integration
Effortlessly integrates with Microsoft 365 apps such as Teams, Outlook, and Excel, supporting smooth communication and instant data access within everyday work environments to enhance efficiency
Automation
AI-powered tools help businesses save time, reduce errors, and boost efficiency by automating routine tasks and streamlining workflows. This feature enables smarter operations by allowing teams to dedicate time to impactful, strategic priorities.
Customizable Modules
Empower businesses to configure functionalities, workflows, and interfaces to fit specific needs, ensuring operational flexibility, improved user adoption, and alignment with industry-specific demands and evolving business requirements
Live Performance Tracking
Delivers live data dashboards, key metrics, and analytics, enabling teams to monitor operations, evaluate performance, and make rapid data-driven decisions for better outcomes
Unified Platform
Unifies CRM and ERP features, supporting seamless data flow, collaboration, and live insights across sales, finance, operations, and service teams under one integrated framework
Real-Time Insights
Provides real-time insights by combining data from various sources, leveraging AI and analytics to generate live dashboards, predictive trends, and performance metrics for quicker, informed decision-making
Enhanced Productivity
Drives productivity by streamlining tasks, connecting workflows, and giving teams easy access to shared data for better collaboration, minimizing manual work, and focusing on high-impact tasks
Scalability & Flexibility
Delivers flexible and scalable solutions through cloud deployment, modular applications, and customizable features that adjust to shifting operational demands, evolving growth, and changing business needs
Optimized Customer Interaction
Strengthens customer relationships through centralizing data, enabling tailored experiences, smart automation, and providing real-time insights that deliver timely, reliable, and personalized information across every customer touchpoint
Cloud-Driven Accessibility
Offers secure, cloud-based access to data and applications, enabling remote operations, improving team collaboration, and delivering seamless updates organization-wide
Dynamics 365 Offers
E-Invoice Integration for Dynamics 365 Business Central
Dynamics NAV to Dynamics 365 Business Central Migration
8 Weeks
Dynamics 365 Business Central Implementation
6 Weeks
Customer Portal for Dynamics 365 Business Central
7 Weeks
QuickBooks to Business Central Migration
12 Weeks
Shopify Integration with Dynamics 365 Business Central
7 Weeks
Zoho to Dynamics 365 Sales Migration
8 Weeks
Sales Automation with Dynamics 365
6 Weeks
Sage CRM to Dynamics 365 Sales Migration
5 Weeks
Dynamics 365 Sales Implementation
3 Weeks
Frequently Asked Questions
Everything you need to know about Microsoft Dynamics 365 Solutions
Dynamics 365 streamlines business operations by integrating CRM and ERP features, supporting organizations that manage sales, finance, operations, customer service, and marketing through smart data-driven solutions. The platform offers real-time insights, automated processes, and collaboration capabilities that boost efficiency and respond to shifting industry needs.
Dynamics CRM focuses on three core areas, including Sales, Marketing, and Customer Service. With these modules, businesses can streamline operations, attract prospects, foster engagement, and offer consistent, high-quality service experiences.
Dynamics 365 is a platform that combines both ERP and CRM solutions, delivering integrated apps for handling sales, finance, operations, and customer service to simplify business processes and improve efficiency.
Dynamics 365 supports diverse industries, including manufacturing, retail, healthcare, finance, education, and professional services by streamlining operations, improving customer experiences, enhancing productivity, and driving business growth.
Microsoft Dynamics services in Singapore enable organizations to streamline operations, boost customer engagement, and improve decision-making. By using it, businesses leverage an integrated system that helps them manage sales, finance, and operations efficiently. These services support digital transformation, reduce manual tasks, and ensure scalability tailored to local business needs.
Intelegain offers Business Central ERP in Singapore, facilitating customized solutions, expert support, and seamless implementation, helping businesses across Singapore with scalable operations. As a trusted provider of Dynamics 365, Intelegain helps simplify complex operations and boost productivity. Their approach to addressing industry-specific challenges ensures businesses achieve the right tools to drive growth and digital transformation.
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