Ketto Online Ventures Case Study Hero Background

How Ketto Online Ventures Scaled Crowdfunding Operations by Migrating from NAV to Business Central

LocationIndia & USA

SolutionDynamics NAV to Dynamics 365 Business Central Cloud Migration

Cloud

Elastic Scalability for High-Volume Campaign Spikes

On-Demand

Self-Service Financial Reporting for Decision-Making

Automated

Peripheral API Integrations with Payment Gateways

At-a-Glance

Ketto Online Ventures — one of Asia’s largest social crowdfunding platforms, enabling millions of donors to raise funds for healthcare, education, and disaster relief.

Case Study

CHALLENGE:

Rapid platform expansion triggered scalability bottlenecks in legacy on-premise Dynamics NAV. Disconnected peripheral apps required manual workarounds, and report generation was inefficient and slow.

SOLUTION:

Intelegain executed an end-to-end cloud migration from Dynamics NAV to Microsoft Dynamics 365 Business Central, establishing on-demand self-service reporting and seamless third-party application integrations.

RESULTS:

Gained elastic cloud scalability to effortlessly handle donation traffic spikes, eliminated manual financial workarounds, and delivered instant, self-service operational reports.

The Challenge: Legacy ERP Infrastructure Constraining Rapid Platform Scale

Ketto Online Ventures has facilitated thousands of successful fundraising campaigns, connecting donors with patients requiring critical medical treatments, NGOs, and humanitarian emergencies. When viral campaigns launch, transaction volumes surge by thousands of donations per hour.

However, Ketto’s financial accounting backbone was constrained by on-premise Microsoft Dynamics NAV. The legacy database struggled to keep pace with rapid transaction growth, leading to performance bottlenecks during high-volume fundraising drives.

Furthermore, integrating NAV with Ketto’s modern web platform, international payment gateways, and banking APIs required convoluted manual workarounds and batch reconciliations. Producing financial reports required dedicated engineering assistance, leaving leadership without timely visibility into platform liquidity and campaign disbursements.

Scalability bottlenecks in legacy Dynamics NAV unable to support sudden platform donation surges.

Complex integration barriers between NAV and modern web payment applications requiring manual workarounds.

Inefficient, slow financial report generation workflows hindering rapid operational decision-making.

Need for automated multi-currency handling across international campaigns in India and the United States.

Why Intelegain Was Chosen

Ketto selected Intelegain due to our extensive experience migrating high-transaction digital platforms from Dynamics NAV to cloud-native Dynamics 365 Business Central.

High-Volume Transaction Architecture:

Designing Business Central cloud configurations capable of ingesting high-frequency transactional feeds from online payment gateways.

Automated Peripheral API Integration:

Connecting Business Central directly with Ketto’s web applications, payment aggregators, and bank settlement APIs.

On-Demand Self-Service Reporting:

Implementing intuitive financial report layouts enabling finance teams to run campaign settlement statements in seconds.

Cross-Border Multi-Entity Support:

Structuring seamless dual-currency operations compliant with Indian and US financial reporting standards.

Implementation: The Intelegain Approach

The cloud transformation was delivered across three high-impact milestones:

Phase 1: Architecture Review & Cloud Migration Strategy

Intelegain analyzed Ketto’s high-velocity donation processing requirements. We extracted legacy NAV data, restructured charts of accounts, and established an optimized Microsoft Dynamics 365 Business Central cloud environment.

Phase 2: Payment Gateway & Peripheral Integration Engineering

We built automated API pipelines linking Ketto’s web donation portal and payment gateways directly to Business Central, automating donor receipting, payment reconciliation, and campaign escrow ledgers.

Phase 3: Self-Service Reporting Deployment & Go-Live

We configured automated financial dashboards and on-demand disbursement reports. Following thorough transaction simulation testing, Ketto achieved a seamless cutover to Business Central cloud.

Dynamics 365 Business Central CloudMicrosoft Dynamics NAVPayment Gateway REST APIsMicrosoft DataverseAutomated Bank Settlement Flows

Measurable Results & Business Impact

Cloud

Elastic architecture seamlessly absorbing high-volume viral campaign spikes

Zero

Manual workarounds needed to bridge web platform donations with ERP ledgers

On-Demand

Self-service reporting delivered instantly without engineering dependencies

100%

Automated multi-currency transaction accounting across India and US operations

Migrating to Microsoft Dynamics 365 Business Central provided Ketto Online Ventures with the elastic cloud foundation necessary for rapid international expansion. High-volume donation surges flow into accounting ledgers automatically in real time. The finance desk operates with on-demand self-service reporting, ensuring campaign disbursements occur transparently and swiftly.